Kristin Douglas

We are committed to doing everything within our power to restore power as quickly as possible. During a severe outage lasting several days, the Cooperative will do the following: Call in employees from other, unaffected, GCEC offices Call in outside…

Call your GCEC office at (800) 568-3667 or (800) 333-9392. Give the office personnel your name and address. If you have a bill stub, give them your member number. If you cannot get through, please be patient and remember that…

Once you report an outage, please give GCEC time to respond and repair the damage. The cause of the outage may be miles from your home; therefore, you may not see our vehicles in your area. If your power has…

If the power goes out, turn off your electric heating/cooling system Turn off appliances and lights, leaving one light on to signal the restoration of power (preferably a front porch light) Open refrigerators and freezers only as needed After power…

Cold-load pick-up problems occur during severe cold or hot weather when we try to restore power. When power is disrupted in the winter, many families leave their heating systems and appliances on. When power is restored, those heating systems cause…

Portable generators, especially generators designed for home use, are not powerful enough to run your entire home. Necessary appliances such as the refrigerator, freezer, or a space heater should be plugged into the generator. You should never plug your generator…

No. It is impossible to tell just by looking at them if power lines are energized. Live trees are excellent conductors of electricity, as are metal chain saw blades and bars. If GCEC reports that power is out in your…

Your neighbor’s home may be on a different line. For example, a three-phase line may run right in front of your home, but you may receive power through a single-phase line running through your backyard. Also, the problem may be…