We’re Moving…Temporarily!

Starting Monday, September 15, 2025, our Wewahitchka office will be located in a temporary location (637 Highway 22) while our new headquarters office is constructed. We look forward to continuing to serve you during this transition. Thank you for your patience and support as we build a new, improved space...
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637 Highway 22 Wewahitchka, FL 32465

2026 Member Satisfaction Survey

Gulf Coast Electric Cooperative completed its annual member-wide customer satisfaction survey, where 5,000 members were asked to participate, and 373 responded.

The member responses were sent to the American Customer Satisfaction Index (ACSI®), a company that measures customer satisfaction across multiple industries throughout the entire United States.

For 2026, GCEC received an ACSI score of 85 on a 100-point scale.

GCEC received an ACSI score of 85 on a 100-point scale

GCEC’s score is higher when compared to publicly measured investor-owned utility scores and municipal utility scores reported in the syndicated 2026 ACSI Energy Utility Study and places GCEC 13 points higher than the average investor-owned utility score of 72, as well as 11 points higher than the municipal utilities score of 74, per the industry ratings.

For more information, please visit www.theacsi.org.

*Compared to publicly measured energy utilities in the ACSI® survey of customers rating their own energy utility. Results based on data provided by Gulf Coast Electric Cooperative, collected between May 12 and May 26, 2026. ACSI did not regulate the survey administration or sample size. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. For more about the ACSI, visit www.theacsi.org.